Business Process Outsourcing (BPO) is a fast-growing trend. Typically a combination of HR, finance and accounting and procurement, BPO is the third largest segment in the global outsourcing market. At Accenture, they analyze an Aerospace & Defense company as the sum of its parts – people, processes and cross-processes, IT and applications – to achieve operational excellence. It’s much easier, for example, to optimize human resources, payroll and treasury functions when one transforms all of them – and more – together. In other words, Accenture can help one to improve his or her business by improving the business functions.
The predominant business model of the ’50s and ’60s is that size was good. The creation of a huge, lumbering corporation with sprawling campuses was seen as a mark of success, and CEOs would boast that their company was so big that they had their own in-house printshop. The rules have changed, and business process outsourcing (BPO) has become the cornerstone of the “Lean and mean” way of doing business and staying competitive.
Partnering with the right BPO provider brings capabilities and skills beyond just the BP0O solution.